ECUE 65a - Consumption and behaviour (M. Lushchenko)
Catégorie de coursLP Métiers du tourisme et des loisirs - Patrimoine et Culture parcours GTID
The course covers the major topics of consumer behavior, including attitudes, impulsive vs. deliberative purchase, psychographic profiling and assessment, brand loyalty, customer’s pain points, experiential marketing, self and identity, and product satisfaction.